The Arboretum - 133 Weston Parkway, Cary, North Carolina 27513 919.678.1212   Cameron Village - 2030 Cameron Street, Raleigh, North Carolina 27605  919.755.0559

All Content Copyright 2009 Haircolorxperts/Color Collaboration LLC           All Rights Reserved

Salon Policies

Service Guarantee-We want you to be happy and satisfied with your services. If for any reason you are dissatisfied with any of your services we ask that you call us within 7 days of the date your services were performed, so that we can make any adjustments or corrections that are necessary. We do not offer refunds on services, but we are happy for the opportunity to make things right for you.

Product Guarantee-We offer full exchanges on all product purchases. It is important to us, here at Haircolorxperts, that you have the correct hair care products for your use at home. We encourage you to bring in any item that is not meeting your expectations and we will replace it with something that better suits your needs.

Returns are accepted on all hair care products and will be given full exchange credit toward the purchase of another product.

Returns on all hairdryers, flat irons and curling irons  must occur within 14 days of the original purchase date. Returned items must consist of all packaging and be in original condition.

We cannot offer returns or exchanges on hair accessories such as clips, brushes, combs, etc. Sales of those items are final.

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